System Administrator 3 (P)

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Job Title:
System Administrator 3 (P)
M.C. Dean, Inc.
Call Center and Help Desk
Job Description:
M.C. Dean is Building Intelligence™. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises. Our success relies on great people delivering innovative projects and solutions for Fortune 100 companies and the most recognized agencies in government, defense, and security. Join our more than 3,600 employees worldwide who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together we are creating the integrated systems and technologies that shape the built and cyber-physical world. We offer an excellent benefits package including: A competitive salary Medical, dental, vision, life and disability insurance Paid-time off Tuition reimbursement 401k Retirement Plan Military Reserve pay offset Paid maternity leave Position Summary In this role, you will support the implementation, troubleshooting, maintenance, and manage Information Technology (IT) systems; infrastructure, and processes related to these systems for our U.S. Government client. Essential responsibilities and activities include but are not limited to: Supporting day-to-day operations, monitoring, and problem resolution for client server, storage, network devices, mobile devices, etc. Supporting Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, by remaining actively engaged through successful resolution, and by communicating detailed status and analysis to agency management and internal customers. Configuring and managing Windows operating systems and installations, loads operating system software, troubleshooting, maintaining integrity and by configuring network components along with implementing operating systems enhancements to improve reliability and performance. Perform IAVA updates and patching to ensuring compliance with Information Assurance (IA) standards. Applying Security Technical Implementation Guides (STIG’s) to Windows based operating systems. Creating technical documentation such as standard operating procedures (SOP) and as builds for both technical and non-technical audiences. Implementing and maintain enterprise Windows Active Directory Architectures, performing daily monitoring and reviewing system logs. Deploying, configuring and maintaining virtual hypervisors to include VMware and Acropolis Hypervisor (AHV); Virtual Desktop Infrastructure (VDI) platforms to include Citrix Xen Desktop; 3rd party applications, highly available SQL database engines, storage platforms similar to Dell EqualLogic and Dell Powervault. Position / Candidate Requirements U.S. Citizenship and TS/SCI Clearance with polygraph Education: Computer Science, Electrical Engineering, or a Related Technical Discipline. Bachelor’s Degree and 6+ years’ of experience in programs and contracts of similar scope and complexity or Associates’ Degree and 8+ years’ of experience in programs and contracts of similar scope and complexity or High School or GED and 10+ years’of experience in programs and contracts of similar scope and complexity. LENEL Certified Professional (LCP) with concentration areas in intrusion and access discipline are required DoD 8570 Compliance with Information Assurance Technical (IAT) Level II or higher must be obtained within six (6) months of being hired. Strong Oral, Written and Presentation Skills. Demonstrated background working with multidisciplinary teams, strong time management, and organization skills to meet deadlines and quality objectives. Strong MS Excel, Word and PowerPoint Skills is a plus. Ability to travel domestically and internationally up to 15% of the time. Abilities Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person. EOE Minorities/Females/Protected Veterans/Disabled VEVR A A Contractor
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This job is published in categoryCall Center and Help Desk, refers to the provinceTysons